Privacy Policy
Effective Date: February 20, 2026
Coast to Coast Surrogacy respects your privacy and is committed to protecting the personal information entrusted to us by surrogates, intended parents, donors, and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website, forms, communications, and services.
1. Information We Collect
We may collect the following categories of information:
Personal Information
- Name
- Email address
- Phone number
- Mailing address
- Demographic information
- Information provided through intake forms or inquiries
Sensitive Information
Depending on your interaction with us, we may collect health-related or reproductive history information, including medical and psychological background relevant to surrogacy eligibility or intended parent services.
SMS Consent Information
If you opt in to receive SMS communications, we collect your phone number and record of consent.
Website Usage Information
We automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type
- Device type
- Pages visited
- Referral source
- Interaction with advertisements
This data may be collected using cookies, pixels, and similar tracking technologies.
2. How We Use Your Information
We use collected information to:
- Respond to inquiries and provide surrogacy-related services
- Evaluate eligibility for surrogacy or intended parent programs
- Communicate updates and important service information
- Send SMS communications only with explicit consent
- Improve website functionality and user experience
- Measure and improve marketing performance
- Comply with legal and regulatory requirements
We do not sell your personal information.
3. Advertising and Tracking Technologies
We may use third-party tools such as:
- Google Analytics
- Meta (Facebook/Instagram) Pixel
- Other marketing and analytics platforms
These tools help us understand website traffic, measure advertising effectiveness, and improve outreach efforts. These technologies may collect information about your interactions with our website and advertisements.
You may manage cookie preferences through your browser settings. Disabling cookies may limit certain website functionality.
4. How We Share Information
We do not sell, rent, or trade your personal information.
We may share information with trusted service providers who assist us in operating our business, including:
- Website hosting providers
- Customer relationship management systems
- Email and SMS communication platforms
- Secure document management platforms
- Legal and accounting professionals
These providers are contractually obligated to maintain confidentiality and use data only for authorized business purposes.
SMS opt-in information and phone numbers are never shared with third parties or affiliates for marketing purposes.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, loss, or alteration. Access to sensitive information is restricted to authorized personnel who require it to perform their job responsibilities.
While we use industry-standard security practices, no system can guarantee absolute security.
6. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes described in this policy
- Comply with legal, tax, or regulatory obligations
- Maintain appropriate business records
When information is no longer required, it is securely deleted or anonymized.
7. Your Privacy Rights
Depending on your state of residence, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for certain communications
- Opt out of marketing communications
To exercise these rights, please contact us using the information listed below.
8. SMS Communications
By opting into SMS communications, you consent to receive text messages from Coast to Coast Surrogacy. Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying “STOP” to any message. For assistance, reply “HELP” or contact us directly.
We maintain records of SMS consent in accordance with applicable regulations.
9. Children’s Privacy
Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date.
11. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
Coast to Coast Surrogacy
Coast to Coast Surrogacy
600 River Pointe Dr #201
Conroe, TX 73304
Email: info@ctcsurrogacy.com
Phone: 888-383-4644